Help
Contact us for support
Email us if you need help with YuriX or want to reach us. We reply to product support at this address.
Sign-in and account
- YuriX supports username and password sign-in. Sign in with Apple is also available on supported Apple devices.
- If you cannot sign in, check your network and account details first. Contact us by email if the issue continues.
Create and organize
- Use the create menu in the upper-right corner to add a focus or inspiration, or submit a link, file, or recording.
- YuriX organizes content you submit and shows the results in inspiration details, knowledge cards, and review queues.
Permissions and notifications
- The microphone is used only when you start a recording. Notification access is used for reminders you configure.
- You can disable microphone or notification access in iPhone Settings without affecting unrelated features.
Delete your account
- In the app, go to Me – My Account – Delete Account. You do not need to email support to start deletion.
- A seven-day cooling-off period follows. Signing in during that period cancels the request. After it ends, the account and associated personal data not legally required to be retained are handled as described in our Privacy Policy.
Contact
Still need help?
Describe the issue, steps taken, and app version. Do not send passwords, verification codes, or other sensitive credentials.
wuchunyao@songguo7.comOperator: Tansuo Intelligence (Shanghai) Technology Co., Ltd.
Read the YuriX Privacy Policy